Project Manager Tool Service Engineering

vor 1 Woche


Schaan, Schweiz HILTI Vollzeit

What's the role?:


In this position you will be responsible for the service lifecycle management of a product family, as well as for the planning and execution of strategically relevant projects for Hilti Global After Market Service.

Together with the product development team and the global service community you will develop and ensure implementation of global standards for physical repairs and service levels.

You will have joint responsibility to guarantee continuous improvement of service quality, efficiency and customer satisfaction.

Who is Hilti?:


For the sixth time in the past 11 years, Hilti has been named one of the best employers by Great Place to Work.

A family-established company, we are over 32,000 employees based in 120 international locations. At Hilti, we provide leading-edge tools, technologies, software, and services for the global construction industry and beyond. Our strong customer relationships make us a partner on the job site, creating solutions that build a better future.

Every year we invest 2% of our annual profit in the Hilti Foundation, focusing on initiatives that empower people to live independently and autonomously, contribute to building stronger societies, and create networks of competent partners to achieve sustainable and scalable impact.


What does the role involve?:


You will play key role in product development projects to establish the link between the knowledge available in the service community and the development of new products by defining and managing design to service actions.

You will be responsible for the definition of service concept and standards for your product category as well as for the training concept and knowledge transfer.

In strong collaboration with global team of experts you will ensure the implementation of repair standards and performance targets for different service regions.

In the scope of our global strategy and together with a highly performing team you will shape the future of our global service organization by managing high impact (interdivisional) projects.


Our Global After Market Engineering Team is anchored at the very highest levels of Hilti and fosters leaders within Hilti.

If you have passion, want to learn by doing, coach others, interact with all levels of the organizations, travel internationally and
drive to make a difference then this is the place for you.

We aim to further increase the diversity in our team in all dimensions, we are closely connected, we live continuous improvement, support each other and live an inclusive working culture.

Last but not least we have a lot of fun - come and join us.

What do we offer?:


Join over 3000 colleagues from over 70 nationalities at one of our Headquarter locations in Schaan, Nendeln, or Buchs is more than a career move.

It's your opportunity to enjoy the energizing, alpine lifestyle - where Liechtenstein, Austria, and Switzerland seamlessly meet. It's an unforgettable life change.


Share your interests and become a part of one of our employee groups leading change locally, for example, supporting female empowerment or the LGBTQ+ community, etc, or joining a sports group for a Wednesday mountain bike ride or tennis match, etc.

If you are passionate about giving back to the community, we have various opportunities to volunteer through our engaged beyond business program locally and internationally.


Additional benefits of our headquarters location include shared e-bikes for your commute, an on-site gym, two restaurants, language courses, learning and development training opportunities, tax insurance, financial guidance, child care relocation and spousal support, and more.


What you need is:

  • Master's degree in mechanical engineering, constructional engineering, electrical engineering or a related field, MBA is a plus.
  • Professional experience in an international environment
  • Understanding business strategies and having the ability to set clear priorities.
  • Strong conceptual competence, analytical thinking, and change management skills.
  • Very good communication skills, to engage different levels of our matrixlike organization and geographies.
  • Fluent English required; German/additional language is beneficial.

Why should you apply?:


You are a dynamic and motivated personality interested to work in a highly performing international team of engineers and experts.

Your strong conceptional and analytical approach combined with distinctive communication and networking skills and ability to persuade your business partners helps you to successfully manage key projects amongst different stakeholders and leave a strong footprint within Hilti and our Global After Market Service Community.

You are searching a new challenge to allow your professional development and sharpen your entrepreneurial spirit.- For non-EU / EFTA citizens: Please state your eligibility status to work in Switzerland / Liechtenstein and note that if you do not own a valid Swiss / Liechtenste

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