Facilities Manager

vor 1 Woche

Schweiz Mitie Vollzeit
Overall Purpose

  • Full responsibility for all aspects of hard and soft operational and tactical facilities management delivery within your area of responsibility.
  • Ensure complete adherence to contractual obligations, specifications and requirements, client and company KPIs & SLAs.
  • Ensuring complete adherence to Statutory and Mandatory Legislation compliance in Health, Safety and Environmental legislation.
  • To manage, monitor and report on end to end planned preventative maintenance and reactive works requests inline with contractual Key Performance Indicators and Service Level Agreements.
  • To effectively manage within financial and commercial targets, ensuring all margins are controlled and managed within the parameters of agreed budgets.
  • P&L accountability for area of responsibility
  • To proactively manage WIP & debt implementing processes to control, audit and govern all contributing factors ensuring conformance to contract, sector and company objectives.
  • To continuously develop and improve the quality of the services provided, in accordance to company and client objectives.
  • To provide inspirational rolemodel management and leadership at all levels, acting by example.
  • To effectively organise and manage staff payroll and systems.
  • To recruit, induct, train, develop and motivate your team, creating internal succession and business continuity plans.
  • To manage all aspects of people management, including conflict, grievance and disciplinary inline with company process and policy.
  • To produce business management information reports as determined for customers' and Interserve.
  • To Leverage diversity and inclusion and inspire others to do the same.
  • To be up to date with industry innovations appropriate to the contracts managed and future growth.
  • Taking direct responsibility for the Health and Safety of yourself, your team and others who may be affected by Interserve work activities.
  • To continuously build organisational capacity for now and the future, ensuring the company remains fitforpurpose, competitive and well placed in the market.
Main

Responsibilities:

Commercial and Financial Management Control

  • A full and in depth knowledge of the cutomers' NEC3 contract
  • Implement control and management mechanisms to ensure trading performance remains inline with the contracts commercial and financial targets and budgets.
  • Ensure working practices are monitored and reviewed regualry leveraging the most productive, ergonomic and efficient practices and methods.
  • Implement strategy to ensure scope and contract creep is managed and eradicated.
  • Implement governance and review strategies to ensure contract terms and conditions remain inline with contractual obligations, and actively monitor and control Early Warning Notices and Compensation Events for area of responsibility.
  • Proactively manage WIP and debt working closely with financial and commercial teams.
Customer Relationship / Stake Holder Management - Wins with Customers

  • Drives customer / stake holder satisfaction by managing expectaion and delivering to contract.
  • Spends time with clients' and customers' building reliable, trusted and credible relationships.
  • Ensures internal and external quality standards are met and exceeded.
  • Creates an industry leading experience throughout the customers relationship lifecycle.
  • Acts as a trusted advisor.
  • Exceeds customer expectations through the consistent delivery of quality services, products and systems.
  • Uses insights to anticipate future needs and collaborates with customers to develop innovative solutions.
  • Builds industry leading quality to create value for both cutomers' and Interserve.
People Management and Leadership

  • Provide inspirational rolemodel leadership
  • Demonstrated Integrity
  • Interacting with others in an open, honest, respectful and fair manner
  • Upholding clear, ethical standards expected in Interserve
  • Recognises and reinforces ethical behavior in others, promoting integrity
  • Attracts, Develops, and Engages Employees
  • Creates a working environment that attracts employees
  • Clearly communicates expectations about results and behaviours
  • Provides timely feedback regarding objectives and development
  • Provides a range of resources to support ongoing development of employees
  • Communicates a compelling vision for the future of Interserve that motivates employees
  • Implements programmes and processes that increase overall employee development, engagement and retention.
  • Drives Accountabilty
  • Communicates clear expectations, responsibilities and measurements
  • Engages with employees to identify solution
  • Uses candid feedback to drive behaviours to start, stop or continue them
  • Enables and supports others to make decisions and take responsible risks
  • Hold others accountable for contributing and achieving results
  • Evokes consequential management as and when required in accordance to company policy and procedure
  • Supports employees' decisio

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