Supervisor Technical Support Neuchatel, Switzerland

vor 1 Woche

Basel, Basel-Stadt, Schweiz Philip Morris International Vollzeit
Be a part of a revolutionary change

At PMI, we've chosen to do something incredible.

We're totally redefining our business and building our future on smoke-free products with the power to deliver a smoke-free future.

With huge change, comes huge opportunity.

So, wherever you join us, you'll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly new directions.

Wherever you join our crucial 47,000-strong Operations team, you'll have the opportunity to make an impact. PMI's shift from selling cigarettes to our new smoke-free products has changed the way we work.

New products bring new challenges - in how we source and buy raw materials, engineer, and manufacture, and in our supply chain planning.

Bring us your curiosity and a desire to challenge the everyday, and we'll give you lots of responsibility. You'll help us improve, inject innovation, and create new ways of working.

Your 'day to day'


As a Supervisor Technical Support you will manage, lead and organize all activities related to the performance & improvement of appropriate assets and system to achieve the required output to support factory operational requirements.

Take active participation, when required, in departmental, cross-departmental, reginal and PMI projects in order to ensure the effective implementation and adequate coverage of business processes and needs.


More specifically, you will:

  • Monitor the compliance of production processes with the control and reporting procedures, providing the required information to all stakeholders.
  • Ensure that local usage and risk profiles of spare parts are regularly analyzed, reviewed and provided to SC, in order to initiate improvements with the objective to optimize spare part usage costs and asset reliability.
  • Analyze data from the end product accounting system and other electronic information collection and storage systems used in production units.
  • Drive initiative for the development and improvement of technological / business processes in relevant area in line with the established maintenance strategy in order to identify opportunities to improve performance and support achievement of short/long term objectives.
  • Initiate and ensure the cross departmental and cross BU's standardization of control systems software and hardware relating to the technological line and the production machines.
  • Manage, staff and develop a motivated and skilled team to ensure performance levels, professional development and achievement of objectives.
  • Work closely with the management in the preparation approval of department budget based on brand portfolio, volume forecast and manufacturing center objectives to ensure optimal allocation of resources, adequate funding and compliance with financial practices.

Who we're looking for:

  • University degree in Electronics Engineering or equivalent.
  • Proven experience in a similar position within production/maintenance.
  • Industry 4.0
  • Previous experience in Planning and/or Scheduling.
  • Effective communicator, problem solver, used to work with multiple partners.
  • Seasoned experience in leading teams.
  • Proficiency in French and English.
What we offer


Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress.


Join PMI and you too can:

  • Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
  • Be part of an inclusive, diverse culture, where everyone's contribution is respected; collaborate with some of the world's best people and feel like you belong.
  • Pursue your ambitions and develop your skills with a global business our staggering size and scale provides endless opportunities to progress.
  • Take pride in delivering our promise to society: to deliver a smokefree future.
To join our growing team.

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