Student Mission
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About the role:
Our client is an NGO active in the public health sector.
We are looking for a student, able to work part-time (50%) to support the 28 employees as a Helpdesk level 1.
You will work in a multicultural, collaborative and dynamic environment. Your manager will be along with you in your first steps.
Job duties:
- Helping new users to settle in
- Be the main point of contact for Swiss, Belgian and English employees for all IT related questions (level 1)
- Be responsible for the exchanges with the suppliers in case of problem
- Install software and participate in updates (in collaboration with India and Senegal)
- Solve badge access problems
- Manage the stock of computer equipment
It is possible that you will have to travel to England or Belgium in case of emergency, these trips will be for a maximum of 2 days and will occur in an exceptional situation.
We are looking for:
- Be currently studying in computer science
- Have 50% of your time to work in parallel with your studies (we adapt to your class schedule)
- Be available for a minimum of 6 months minimum
- Knowledge in a Windows environment
- Knowledge of Tableau, a real plus
- Ability to work independently, to listen and to be able to adapt to all types of users (beginners to experienced)
Client information:
We are looking for a person who will be able to find solutions and propose alternatives when the problem identified is without a direct solution
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