Sales Associate, Landquart Outlet

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you

MAIN JOB OBJECTIVE

Achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives.

JOB RESPONSIBILITIES

The responsibilities of this role are included in 3 areas :

Sales Generation

Meet sales goals

Utilize the elevated levels of sales and service to maximize sales performance

Demonstrate an in-depth knowledge of the merchandise

After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction

Comply with all sales related policies and procedures

Maintain a keen interest in the fashion industry and market trends

Customer service

Provide the highest level of customer service

Build and maintain repeat clientele; utilize client book

Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

Operations

Keep selling floor and merchandise neat, organized and stocked

Assist in the maintenance of all inventory in the stockroom and on the selling floor

Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork.

Participate in inventories Comply with all Point-of-Sale policies and procedures Properly execute all relevant register functions

Adhere to work schedule, inclusive of time and attendance

Participate in all relevant training and development seminars, programs and meetings as directed by store management

REQUIREMENTS

Experience of retail and luxury Able to work as a team member Excellent personal organizational skills with attention of detail and accuracy Able to work under pressure and to thrive in a fast-paced, challenging environment Able to work on different tasks easily – Multi-tasking

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

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