Technical Support Manager

vor 1 Woche


Zug, Zug, Schweiz Source Group International Vollzeit

Posted:

  • Today
  • Sector:
  • Tech
  • Location:
  • Zug, Switzerland
  • Job Ref:
  • BH Job Type:
  • Contract
  • Expiry date:
  • 3/8/2023 Contact:


Curtis Westley
  • Job Title: Technical Support Manager


Seeking an experienced Technical Support Manager to lead our technical support team and manage the technical support needs for our entire tech ecosystem.


As Technical Support Manager, you will be responsible for managing a team of two technical support representatives and solving technical issues at L2.

12 month contract, Fully remote located within the EU

Responsibilities:

- l2 Support

  • Provide technical support for our entire tech ecosystem and manage a team of two technical support representatives.
  • Debug and escalate technical issues to vendors when necessary.
  • Must be able to understand technology, be tech savvy, (don't necessarily need to write code or be a developer.)
  • Lead technical support projects and have experience leading technical support teams.
  • Be able to drive and motivate the technical support team, and work collaboratively with other teams across the organization.


  • Zug, Zug, Schweiz Siemens Schweiz AG Vollzeit

    Together with our customers, we combine the real and digital worlds. Siemens is a leading technology company (employing around 6,000 people in Switzerland / 320,000 globally). We provide pioneering solutions for the building technology, energy, mobility, healthcare, and industry sectors. Join our team as a Technical Support Manager (Automation and Connected...


  • Zug, Zug, Schweiz Siemens Schweiz AG, Smart Infrastructure, Global Headquarters Vollzeit

    Together with our customers, we combine the real and digital worlds. Siemens is a leading technology company (employing around 6,000 people in Switzerland / 320,000 globally). We provide pioneering solutions for the building technology, energy, mobility, healthcare, and industry sectors. Join our team as a Technical Support Manager (Automation and...


  • Zug, Zug, Schweiz Siemens Schweiz AG, Smart Infrastructure, Global Headquarters Vollzeit

    Together with our customers, we combine the real and digital worlds. Siemens is a leading technology company (employing around 6,000 people in Switzerland / 320,000 globally). We provide pioneering solutions for the building technology, energy, mobility, healthcare, and industry sectors. Join our team as a Technical Support Manager (Automation and Connected...


  • Zug, Zug, Schweiz Siemens Schweiz AG Vollzeit

    Together with our customers, we combine the real and digital worlds. Siemens is a leading technology company (employing around 6,000 people in Switzerland / 320,000 globally). We provide pioneering solutions for the building technology, energy, mobility, healthcare, and industry sectors. Join our team as a Technical Support Manager (Automation and Connected...


  • Zug, Zug, Schweiz Qualitest Group Switzerland AG Vollzeit

    Technical Programm Manager (m/w/d)Date: 8 May 2024 Company: Qualitest GroupTechnical Program Manager (m/w/d) Job Description:We are looking for a Project Coordinator for a project with our Client, who is working on a new VR device. In this role the candidate will be working with SW developers to support the upcoming launch of a new device. Job...


  • Zug, Zug, Schweiz Qualitest Group Switzerland AG Vollzeit

    Technical Programm Manager (m/w/d)Date: 8 May 2024 Company: Qualitest GroupTechnical Program Manager (m/w/d) Job Description:We are looking for a Project Coordinator for a project with our Client, who is working on a new VR device. In this role the candidate will be working with SW developers to support the upcoming launch of a new device. Job...


  • Zug, Zug, Schweiz SoftInWay Inc. Vollzeit

    SoftInWay, Inc. is a leading global R&D engineering company specializing in efficient turbomachinery components and systems. We offer an integrated and automated software platform, AxSTREAM, which enables turbomachinery design, redesign, analysis, and optimization. This includes 3D design, thermodynamic cycles, rotor dynamics, and simulations of secondary...


  • Zug, Zug, Schweiz SoftInWay Inc. Vollzeit

    SoftInWay is a global leader in turbomachinery solutions and simulation. We support the leading aerospace, defense, and cleantech companies with advanced simulation software and engineering services to help develop their products and stay at the cutting edge of technology, whether that be rocket engines or Formula One racing cars.Responsibilities: Drive...

  • Technical Writer

    vor 3 Wochen


    Zug, Zug, Schweiz Talentor Switzerland Vollzeit

    Start date: End date: unlimitedWorkload: 100%Workplace: RotkreuzYour tasks and responsibilities:Writes and updates customer-facing and service content in English for our clients instruments and software, while respecting project timelines and documentation standards, guidelines, and templates.Independently gathers and consolidates the information needed for...

  • Technical Writer

    vor 2 Monaten


    Zug, Zug, Schweiz Talentor Switzerland Vollzeit

    Start date: End date: unlimitedWorkload: 100%Workplace: RotkreuzYour tasks and responsibilities:Writes and updates customer-facing and service content in English for our clients instruments and software, while respecting project timelines and documentation standards, guidelines, and templates.Independently gathers and consolidates the information needed for...


  • Zug, Zug, Schweiz Swisslinx Vollzeit

    As the premier supplier to our client, a leading commodities company based in Switzerland, Swisslinx is looking for a highly motivated individual to take on a challenging role as a IdAM SailPoint Project Manager.Our client is looking for an Expert in SailPoint to join an expanding team and manage the implementations of IAM platforms and processes. They are...


  • Zug, Zug, Schweiz Swisslinx Vollzeit

    As the premier supplier to our client, a leading commodities company based in Switzerland, Swisslinx is looking for a highly motivated individual to take on a challenging role as a Project Manager.Our client is looking for a Project Manager to join an expanding team and manage the implementations of IAM platforms and processes. You will be responsible in all...


  • Zug, Zug, Schweiz Seagen Vollzeit

    Seagen is a global, multi-product biotechnology company dedicated to developing and commercializing transformative cancer medicines. As the industry leader in antibody-drug conjugate (ADC) technology, we pioneered a new generation in the science of harnessing antibodies to deliver cell-killing agents directly to cancer cells. Seagen's dedication to improving...

  • Process Support Engineer

    vor 2 Monaten


    Zug, Zug, Schweiz Talentor Switzerland Vollzeit

    start date: end date: one year contract, with a high chance on extensionworkload: %location: Rotkreuz (CH)work model: Contracting Your Responsibilities:Responsible for process guidance, process optimization and documentation of various development projects (system and assay) regarding Requirements- and Risk-Management, Configuration Management, Verification...

  • Product Manager

    vor 1 Woche


    Zug, Zug, Schweiz Coopers Group AG Vollzeit

    Are you currently looking for the next step in your professional career in the field of Pharmaceutical Sales & Marketing? If so, you don't need to look further...Our client, a world-leading solutions provider in the design, development, and manufacturing of advanced drug delivery devices, is looking for aProduct ManagerResponsabilities: Translate customer...

  • Product Manager

    vor 1 Woche


    Zug, Zug, Schweiz SHL Group Vollzeit

    Job Overview As a Product Manager Platform, you will serve as the link between the business and technical aspects within the organization. Your role involves understanding the technology needed to meet business demands and overseeing the product lifecycle, from inception to management. Collaborating closely with innovation, design, and engineering teams,...


  • Zug, Zug, Schweiz Galderma Vollzeit

    Description As Executive Information Technology Support Technician you will be Implementing IT user support plans and processes to provide technical support for hardware and software related systems through effective and timely resolution of users' problems, queries, or complaints in line with Galderma's guidelines and policies. The role reports to...


  • Zug, Zug, Schweiz Oliver James Associates Vollzeit

    SOC Manager | Switzerland | Competitive SalaryAre you a passionate and highly skilled cybersecurity professional with a track record of leading teams to protect critical assets from cyber threats? We have an exciting opportunity for a SOC Manager to join a leading business in Switzerland. This innovative company is committed to delivering life-changing...


  • Zug, Zug, Schweiz Apellis Vollzeit

    Position Summary:The Senior Manager Quality Assurance is responsible for providing the quality oversight of routine GMP batch production activities at our Contract Service Provider (CSP) located in Switzerland.The Senior Manager Quality Assurance will have a strong scientific background/ education which will enable him/ her to be the point of contact for the...


  • Zug, Zug, Schweiz Galderma Pharma S.A. Vollzeit

    Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our...