Sustainability & Community Engagement Manager

vor 1 Woche

Genf, Genf, Schweiz MSC Cruises Vollzeit

Sustainability is essential to our success, and we are seeking a passionate and knowledgeable individual who can support our sustainability journey.

Reporting to our Vice President, Sustainability & ESG, the Sustainability & Community Engagement Manager will be responsible for managing and initiating engagement on environmental and social issues in the communities in which we operate, leading our efforts in fostering community partnerships, promoting sustainability initiatives, and enhancing our corporate social responsibility.


  • Bachelor's degree in environmental studies, sustainability, maritime \/port operations or related field (Master's Degree preferred)
  • At least 5 years' experience in community engagement activities, demonstrating effective delivery and positive outcomes
  • Excellent communication and interpersonal skills with the ability to build and maintain positive relationships.
  • Strategic thinking and problemsolving abilities to address complex sustainability challenges.
  • Familiarity with relevant regulations, industry standards, and best practices.
  • Experience with engagement of cruise port communities in Europe is a distinct advantage
  • Demonstrated project management skills with the ability to lead and coordinate crossfunctional teams.
  • English as a working language with an additional European language considered a plus

Community Outreach:

  • Develop and execute community engagement strategies to build strong relationships with local communities, ports, government bodies, local tourism authorities, NGOs, and other stakeholders.
  • Directly manage onboard and shoreside sustainability events, including relationships with crew and other stakeholders
  • Represent the company in relevant forums, events, and industry conferences to promote sustainability initiatives and address community concerns.

Stakeholder Collaboration:

  • Collaborate with internal departments to align sustainability goals and ensure a cohesive approach to community engagement.
  • Facilitate dialogue and partnerships with local organisations to understand and address concerns and develop proposals to address these
  • Provide sustainability support to communication and marketing activities to ensure accurate and effective messaging of our sustainability credentials
  • Work closely with internal government affairs team to strategically address local sustainability issues which may impact cruise operations and support responses to public inquiries

Sustainability Advocacy:

  • Advocate for sustainable practices within the maritime industry through targeted campaigns, workshops, and educational initiatives.
  • Stay informed about industry trends, regulations, and best practices to incorporate into community engagement strategies.

Community Impact Assessment:

  • Conduct regular impact assessments to measure the effectiveness of sustainability programmes and initiatives on local communities.
  • Work with relevant teams to develop and implement improvement plans based on assessment results.

Communication and Reporting:

  • Work closely with the communications team to ensure delivery of clear and compelling communication materials, including reports, presentations, and articles, to share the company's sustainability efforts with internal and external stakeholders.
  • Support other sustainability related communications, including sustainability reports, social media and online platforms
VISA REQUIREMENTS (if any)

EU Passport or right to work in Switzerland


Part of the MSC Group, MSC Cruises is the market leader in the Mediterranean, South Africa and South America, and sails year-round in the Mediterranean and the Caribbean.

Its seasonal itineraries cover northern Europe, the Atlantic Ocean, South America, southern Africa, and the Persian/Arabian Gulf.

MSC Cruises was born in the Mediterranean, and draws inspiration from this heritage to create a unique experience for holidaymakers worldwide.

As a result of a euro 6.5 billions investment programme launched in 2003, MSC Cruises' fleet comprises 13 state-of-the-art cruise ships belonging to four different classes: Lirica, Musica, Fantasia and Meraviglia.

The fleet's average age is 7 years, the youngest in the industry.

In 2014, MSC Cruises launched a euro 9 billion, 10 year investment plan to support the second phase of its growth through the order of up to 11 next generation mega cruise ships.

As a result, MSC Cruises' fleet will double by 2026, while the passenger capacity will triple to reach five million passengers per year.

MSC Cruises is the first cruise company to develop an investment plan of this length and magnitude.

MSC Cruises feels a deep responsibility for the environments in which it operates, and was the first company ever to earn the Bureau Veritas "7 Golden Pearls" for superior management and environmental stewardship.

In 2009, MSC Cruises began an enduring partnership with UNICEF to support various programmes assisting children worldwide.

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