Consultant Support Teams

vor 2 Wochen


Genf, Genf, Schweiz BS-Team SA Vollzeit
**Votre rôle**
- Assurer le support 2ème niveau sur l'environnement Teams
- Documenter les différents use cases de Teams au sein de nos environnements de travail, faire le suivi des évolutions des nouvelles feature ou résolution de bugs. Résumer et fournir un reporting / statut sur ceux-ci.
- Aider l'équipe de production à prendre en charge des incidents / demandes autour de la VoIP
- Aider l'équipe projet sur le projet de migration à la VoIP
- Former le heldpesk sur la prise en charge des incidents / demandes autour de Teams (chat, visio, téléphonie)
- Assurer la coordination des incidents et autres demandes en cours avec nos prestataires (Microsoft, VDI)
- Répondre aux sollicitations des projets du département lors de la phase d'implémentation

**Votre profil**:

- Très bon niveau d'anglais (parlé et écrit)
- Min 3 ans d'expérience dans le support informatique sur les outils M365, Teams en particulier, et la téléphonie VoIP
- Connaissances avancées sur les technologies de télécommunication on premise, un plus.
- Connaissance sur Microsoft Call Quality Dashboard
- Expérience dans un environnement exigeant
- Connaissance en support applicatif
- JIRA

**Caractéristiques de l'emploi**:

- Catégorie emploi
- CDI

  • Genf, Genf, Schweiz International Organization for Migration Vollzeit

    Position Title: Consultant - Administrative SupportDuty Station :Geneva, SwitzerlandClassification: Consultant, Grade OtherType of Appointment: Consultant, six months with possibility of extensionEstimated Start Date: As soon as possibleClosing Date: 26 March 2024 Established in 1951, IOM is a Related Organization of the United Nations, and as the leading_...


  • Genf, Genf, Schweiz United Nations Vollzeit

    Job OpeningJob Opening ID: 234306Job Network : Economic, Social and DevelopmentJob Family : Environmental AffairsCategory and Level : Consultants, CONDuty Station :GENEVADepartment/Office : United Nations Environment ProgrammeDate Posted : May 23, 2024Deadline : Jun 1, 2024Result of Service Coordination support providedWork LocationExpected durationDuties...


  • Genf, Genf, Schweiz International Federation of Red Cross and Red Crescent Societies Vollzeit

    Vacancy No.S05670Contract TypeConsultantApplication Deadline26-Feb-2024Job Posted on12-Feb-2024CountryGLOBAL Different LocationsDuty StationGlobalDurationApproximately 10 days per month from February to August 2024GradeConsultant, Not ApplicableOrganizational Context:The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's...


  • Genf, Genf, Schweiz International Federation of Red Cross and Red Crescent Societies Vollzeit

    Vacancy No.S06537Contract TypeConsultantApplication Deadline16-Jun-2024Job Posted on10-Jun-2024CountryGLOBAL Different LocationsDuty StationGlobalDuration30% FTE in 2024 and 2025GradeConsultant, Not ApplicableOrganizational Context:The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization,...

  • Team Assistant

    vor 2 Wochen


    Genf, Genf, Schweiz Michael Page Vollzeit

    Event Planning and Organization:Assist in planning and organizing meetings, retreats, and events.Contribute to the development of presentations, including drafting PowerPoint presentations for quarterly town hall meetings.Facilitate team-building activities and events as required.Provide support in the recruitment process for consultants, ensuring alignment...


  • Genf, Genf, Schweiz UNEP - United Nations Environment Programme Vollzeit

    Result of ServiceCoordination support providedWork LocationGeneva, Nairobi or ParisExpected duration12 MonthsDuties and ResponsibilitiesAs an established global knowledge brokerage, the Green Growth Knowledge Partnership (GGKP) is a global community of policy, business, and finance professionals and organisations committed to collaboratively generating,...


  • Genf, Genf, Schweiz UNEP - United Nations Environment Programme Vollzeit

    Result of ServiceCoordination support providedWork LocationGeneva, Nairobi or ParisExpected duration12 MonthsDuties and ResponsibilitiesAs an established global knowledge brokerage, the Green Growth Knowledge Partnership (GGKP) is a global community of policy, business, and finance professionals and organisations committed to collaboratively generating,...


  • Genf, Genf, Schweiz UNEP - United Nations Environment Programme Vollzeit

    Result of ServiceCoordination support providedWork LocationGeneva, Nairobi or ParisExpected duration12 MonthsDuties and ResponsibilitiesAs an established global knowledge brokerage, the Green Growth Knowledge Partnership (GGKP) is a global community of policy, business, and finance professionals and organisations committed to collaboratively generating,...


  • Genf, Genf, Schweiz UNICEF - United Nations Children's Fund Vollzeit

    UNICEF works in some of the world's toughest places, to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.And we never give up.For every child, a...


  • Genf, Genf, Schweiz UNICEF - United Nations Children's Fund Vollzeit

    UNICEF works in some of the world's toughest places, to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.And we never give up.For every child, a...


  • Genf, Genf, Schweiz UNICEF - United Nations Children's Fund Vollzeit

    UNICEF works in some of the world's toughest places, to reach the world's most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.And we never give up.For every child, a...


  • Genf, Genf, Schweiz United Nations Vollzeit

    Result of ServiceTangible and measurable outputs of the work assignment:Communications products developed from content of OHCHR's key documents (i.e. reports, studies, messages, publications, statements, etc.) related to the right to a healthy environment that are short, appealing and accessible. This would include content from selected reports and other...

  • Référent Teams

    vor 2 Wochen


    Genf, Genf, Schweiz BS-Team SA Vollzeit

    Chez BS-Team, nous avons à cœur d'accompagner nos collaborateurs tout au long de leur carrière en leur offrant des opportunités d'évolution. Nous sommes convaincus que l'élargissement des connaissances et des compétences est primordial pour leur réussite professionnelle et leur épanouissement au quotidien.**Mission**: Pour l'un nos clients de la...

  • Team Assistant

    vor 2 Wochen


    Genf, Genf, Schweiz United Nations Vollzeit

    The Human Resources Section (HR) in the Division of Programme Support (DPS) at ITC aims to have the right people with the appropriate skills and competencies to achieve its strategic and operational goals while providing an enabling and supportive work environment. The HR Section covers all areas of talent acquisition and management, including recruitment,...


  • Genf, Genf, Schweiz International Federation of Red Cross and Red Crescent Societies Vollzeit

    Vacancy No.S05810Contract TypeConsultantApplication Deadline19-Mar-2024Job Posted on05-Mar-2024CountryGLOBAL Different LocationsDuty StationGlobalDuration65 days from 01 April to 21 June 2024GradeConsultant, Not ApplicableOrganizational Context:In 2024, according to the Global Task Force for Cholera Control (GTFCC) around 55 countries are still affected by...


  • Genf, Genf, Schweiz Gavi, the Vaccine Alliance Secretariat Vollzeit

    Gavi, the Vaccine Alliance is a public-private partnership committed to saving children's lives and protecting people's health by increasing equitable use of vaccines in lower-income countries. The Vaccine Alliance brings together implementing country and donor governments, the World Health Organisation, UNICEF, the World Bank, the vaccine industry,...


  • Genf, Genf, Schweiz International Federation of Red Cross and Red Crescent Societies Vollzeit

    Vacancy No.S06627Contract TypeConsultantApplication Deadline29-Jun-2024Job Posted on19-Jun-2024CountryGLOBAL Different LocationsDuty StationGlobalDuration12 monthsGradeConsultant, Not ApplicableOrganizational Context:The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with a network of...

  • Recruitment Consultant

    vor 2 Wochen


    Genf, Genf, Schweiz Ampersand World Vollzeit

    Join us as a Recruitment ConsultantWe are looking for a competent Recruitment Consultant to assist our clients in finding the best people to staff their business.Recruitment consultants have the skills of salespeople and head-hunters. They possess sound judgement and communication aptitude.If you also have strong ethics and a collaborative spirit, we want to...


  • Genf, Genf, Schweiz United Nations Vollzeit

    Job OpeningJob Opening ID: 232228Job Network : Political, Peace and HumanitarianJob Family : Human Rights AffairsCategory and Level : Consultants, CONDuty Station :GENEVADepartment/Office : Office of the High Commissioner for Human RightsDate Posted : Apr 7, 2024Deadline : Apr 14, 2024Result of Service Finalized Disability Support andCare Systems: Country...


  • Genf, Genf, Schweiz Global Antibiotic R&D Partnership (GARDP) Vollzeit

    The External Relations Consultant will play a pivotal role in achieving the team's objectives, focused on raising funding for GARDP and enhancing the professionalism and efficiency of our operations. The Consultant will serve as a "lynchpin" to our operations, helping to ensure effective new donor outreach and relationship management. They will undertake...