Design Ops Manager

vor 1 Woche

Zürich, Zürich, Schweiz Experis Vollzeit
Experis is the global leader in professional resourcing and project-based workforce solutions.


On behalf of our client a leading Pharmaceutical company based in Rotkreuz, we are looking for a Design OPS Manager for a 12 months contract.


Design OPS Manager:

Tasks & Responsibilities:

  • Accountable to maintain with Design Leads the project management framework that supports design project delivery
  • Ensures design project overview / reports (information management system) are established, maintained and support chapter decision making
  • Provides governance and facilitates rituals and communication for design leadership in ongoing intake/staffing meetings, portfolio reviews, and metrics and budget tracking.
  • Implements best practices in regards to chapter operations & design delivery
  • Provides a framework for capability improvements from problem statement definition to design, build, test and train/rollout of new concepts and ways of working
  • Effectively facilitates a highly engaged team and is able to inspire and coach team members
  • Lead activities and initiatives that support healthy org culture including info sessions, offsites, internal surveys, recognition programs, change management, team norms, etc.
  • Accountable to facilitate controlling rituals and processes with the Finance business partner and leadership team. Ensures relevant data is reliable and can provide context.
  • Can define rituals and tools to facilitate knowledge harvesting and sharing.
  • Able to manage strategic partnerships with vendors to allow scalability of services and ensure quality output for our stakeholders
  • Work with peers to evaluate and procure the tools we need for research, prototyping and design, for the highest level of efficiency and quality
  • Ability to learn and test new tool configurations and automations to support the effectiveness of our processes

Must Haves:

  • Min. Bachelor degree Process Design Management, Business Administration, Change or Project Management or similar
  • Min. 5+ years experience in Design Operations, Design Project Delivery, Tools and Process Implementation, Change/ Processes /Vendor Management
  • Strong experience in project management with agile methodologies, Scrum and SAFE (Scrum Master experience would be an advantage)
  • Strong ability to design and implement processes as well as ability to implement them technically in the available tools
  • Endurance to work in a complex landscape and relationships (business, systems, policies, etc.)
  • English fluent is a must
  • Teamplayer, proactive, quality focused, solution oriented, motivated personality
  • Analytical mindset and ability to think beyond
  • Very good communication skills with different business partners
  • Technical affinity and ability to work with different technologies
  • Winning personality in a team that can communicate directly
  • Willing to support other people in the daily business

General Information:

  • Start date: ASAP
  • End date: 12 months
  • Extension: possible
  • Workplace: Rotkreuz
  • Workload: 80100%
  • Remote/

Home Office:
max. 3 days home office

Interested in this opportunity? Kindly send us your CV today through the link in the advert. However, should you have any questions please contact Salma Khammar at

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