Process Expert Technical Service
vor 1 Woche
Committed and with passion for precision we create digital reality solutions combining sensor, software, and autonomous technologies to empower a sustainable future.
In our company, you can improve & re-new the technical service processes for a wide range of high-end instruments.
You are working in international as well as cross-sectoral teams and contribute to the success of the technical service business.
With a high attention to detail and level of motivation, you support us in meeting all customer and internal requirements.
Join our team and make your visions come trueProcess Expert Technical Service (f/m/d):
- Heerbrugg
- 100%
This appeals to you: - Manage and implement new as well as life cycle projects autonomously in the area of technical service processes
- Work with business and process owners to create and develop standardised business processes
- Execute change requests in multidisciplinary project teams (IT, PIM, Logistics, etc.)
- Be part of multicultural and agile team improving technical service processes for various hardware products
- Work on sustainable process solutions with the stakeholders and actors
- Agree on the timeline of the implementation with the stakeholders and the actors and coordinate with IT to ensure that projects are running on time
- Liaise with the SAP training center in Barcelona to ensure that the organisation is prepared for the implementation of new business processes and improvements
- Support the organization according to SLA level
- Support SAP rollouts together with IT for new and existing Hexagon organisation
- Measure the process and proactively look for optimisation potential
This is you:
- Hold a bachelor or master's degree in business administration, process management or other related fields
- Experience in modelling business processes
- Experience in Technical Service environment
- Good Knowledge of SAP in general (SAP CS module preferably, however it is not a must)
- Excellent communication skills and an entrepreneurial mindset
- Business and Customer/ Serviceoriented thinking
- Proven analytical and problemsolving skills
- Availability to travel %)
- Ability to work independently across a variety of cultures
- Very good spoken and written English is a must. German is wished, other languages are welcome
About Us:
Hexagon is a leading provider of digital reality solutions and employs more than 24,000 people in 50 countries. You will be part of a strong, experienced, inspiring and motivated team of experts driving the future of Hexagon. You will use and develop your skills in our highly innovative and diverse environment.
Flexible working models allow you to ideally combine work and private interests.
If you have any questions, please do not hesitate to contact David Rank, Talent Acquisition Specialist.
- Leica Geosystems AG
- Heinrich Wild Strasse
CH9435 Heerbrugg
- Job-ID: x51s5fqv
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