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Technical Product Trainer

vor 3 Monaten


Chiasso, Tessin, Schweiz FNZ Vollzeit
Are you a great software-passionate who likes teaching, simplify complexity, making technology easy to use and understand for everyone? You may be the perfect fit for us

FNZ Product and Technology Team is looking for a Technical Product Trainer for the FNZ Studio platform.

FNZ Studio is a low-code development platform, which standardizes a wide variety of FSI processes and help increasing the quality and the speed of delivery for our clients.


Technical Product Trainers are expected to analyse and adopt new educational tools and techniques to create awareness and expertise about the platform, targeting internal resources, but also external customers and partners.


To be successful in this role, you will need to interact regularly with FNZ Studio Domain Leads, software engineers, your Product Education colleagues, and the rest of the stakeholders across the globe.

In this role, you will have the opportunity to:

  • learn and work on education in a product-oriented department
  • Become an expert on FNZ Studio technology, be the first adopter and thus an evangelist of new features
  • Meet different professionals with different backgrounds while delivering training sessions to internal and external stakeholders
  • Collaborate with the product department to facilitate the feedback loop between the platform users and the development team.
  • Help improving the quality of development of solid and scalable FSI solutions that are globally adopted.


Are you the perfect fit?- You enjoy teaching and you are comfortable with public speaking.- You are keen on the details and take great pride in the quality of your work.- You love to simplify the complexity,- You are excited about learning new technologies and business methods, and love to interact and grasp the best out of many different stakeholders.- You are interested in edge learning methodologies and technologies.


Main Responsibilities:

  • Deliver instructorled trainings across various channels, including elearning, classroom courses, webinars and remote classes.
  • Create elearning storyboards that our elearning developers will transform to highquality elearning courses
  • Create short instructional videos on specific topics to be released periodically on our platform.
  • Collaborate in maintaining elearning and instructorled content up to date with the new platform releases.
  • Create small solutions to support training session (e.g. exercises, practical activities, etc.)

Requirements:

  • Excellent computer science knowledge with development experience at least in building POCs
  • Excellent speaker with strong pedagogical skills
  • Creative and resourceful when engaging with your audience.
  • Availability to Travel
  • Embrace Flexibility as a rule, as we are a global company
  • Organized and able to work in a team (including remotely)
  • Languages: Fluency in English (spoken and written) is a must; German, French, or Italian are a plus

Please Note:
We are not able to support

non

  • EU/EFTA Nationals
in gaining a valid work visa.

At FNZ, we recognize that diversity, inclusion and accessibility are important factors for our success.

We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals.

Recruitment decisions at FNZ are made in a non-discriminatory manner where all employees are valued and respected.

In particular, we want to ensure accessibility needs are well supported thus, ensuring our recruitment process is fair and equitable for all applicants.


Please let us know if there is any support we can provide to ensure FNZ's recruitment process is fully accessible to you.

You can contact us at

to discuss specific requirements.

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