Site Reliability Engineer

Requistion ID: [[id]] 

Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona’s products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina, USA. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.

Site Reliability Engineer 

You are a member of the global Cloud & Security Operations Team and support our clients in their (DS Core) cloud journey. You will provide technical product support, which includes addressing software inquiries and resolving product-related issues. Additionally, you will collaborate with cross-functional teams, including Operations and Software Development. Also, you will ensure the highest standards of usability, efficiency, and effectiveness. This role is located in Zurich (hybrid work model) with 100% capacity in a permanent position.

Key Responsibilities:

• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding
• Partner with development and operations teams to improve services through rigorous testing and release procedures; perform root cause analyses and implement solutions
• Partner with architecture teams 
• Improve existing systems through automation and uplifts
• Participate in system design consulting and platform management
• Balance feature development speed and reliability with well-defined service-level objectives

Requirements:

• Bachelor's or Master’s degree in Computer Science or Software Engineering or relevant experience
• At least 3 years’ experience in a Site Reliability Engineering / Platform Engineering / DevOps role or similar
• Excellent troubleshooting skills and proven experience resolving production downtime with immediate and long-term solutions
• A deep understanding of algorithms, data structures, complexity analysis and software design
• Good analytical skills coupled with excellent communication skills; professional English is required, German is a bonus
• Google Associate Cloud Engineer certification and/or higher certifications or at least 3 years of experience in the cloud domain

Technical Skills:

• Experience with Kubernetes and GCP cloud both as an admin and user
• Software development experience in one of the following programming languages is advantageous: Golang, C++, or any other modern programming language; Flutter experience is a bonus
• Extensive knowledge of relational databases, file systems and Linux is beneficial
• Familiarity with monitoring tools (e.g. Datadog) and project tracking software (e.g. Jira)
• Proficiency in building / maintaining CI and CD pipelines
• Experience working with container orchestration platforms such as Kubernetes is an advantage
• Good understanding of systems automation and IT Security