Sales Associate

vor 3 Wochen

Zurich, Schweiz Richemont Vollzeit
SALES ASSOCIATE 60/70% Montblanc, Zurich

 

Your Mission

You

  • are passionate, dynamic, flexible and reliable

  • like the luxury environment and understand luxury clients’ needs

  • are willing to build your network and build relationships with your clients

  • love to work in a team

  • are sensitive to craftsmanship and high-end products

 

Then here is the perfect opportunity for you to join our Team as Sales Associate within our Montblanc Boutique in Zurich.

 

 

 

The Sales Associate is responsible for:

 

  • The achievement of sales targets, monitoring individual/boutique sales goals and identifying opportunities to gain new clients and increase sales

  • Impeccable product know-how and ability to engage clients with appropriate products / collections

  • Exemplary Customer Service as well as the management of the ASS inventory

  • The handling of (VIP)-customers, the development of long-term client relationships and the conversion of prospect clients into buying clients

  • Providing all necessary information for the customer database as per the CRM standards and contributing to the quality of the database while reviewing, updating and cleaning the data

  • Correct visibility inside and outside the boutique

 

 The Sales Associate also ensures:

 

  • Adhesion to Boutique security and loss prevention procedures

  • Regular inventory controls and random stock checks

  • Goods-in receipt and stocking and transfers of goods

  • Expertise in a selected product category; regular sharing of knowledge with team members

 

Your precious skills we are looking for:

 

  • 5+ years experience in retail business environment or luxury brand business

  • Retail or hospitality background with an affinity for luxury

  • Passion for the Maison, its history and culture

  • Strong interpersonal and sales skills

  • Constant proactivity

  • Excellent selling skills

  • Exemplary team working spirit

  • Strong communication skills – vis-à-vis clients, Boutique team, HO Management, suppliers, partners

  • In-depth knowledge about the product portfolio

  • Solid competence with till systems (SAP,GK), Sales Force and Microsoft Office

  • Fluent in German, English and another language is an asset

 

Still wondering why you should join us?

  • Integrating, developing and supporting our People is essential to us

  • Potential future growth opportunities within Montblanc & the Richemont group

  • You will join a friendly and dynamic team with whom you will be able to share your knowledge and expertise

  • You will be welcomed in our brand Zurich Boutique

  • No day will be like another

  • Your daily activities will be interesting, challenging and diverse

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