Communication Manager

UNICEF works in over 190 countries and territories to save children's lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job it is a calling. UNICEF is a place where careers are built, we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, a Champion

UNICEF's private sector division has ambitious goals to deliver on income, influence, and brand recognition. A key driver of increased income is a strong brand and a key strategy to deliver that is through engaging content, to both build the brand and engender support among all UNICEF's private sector audiences. Reporting to the Chief of section and working in close collaboration with other Unit heads of the Marketing and PR section, this role will lead the Supporter Content Unit as well as a number of freelance individuals and agencies and work closely with content teams globally and in the Private Fundraising and Partnerships Division (PFP) to drive engagement among UNICEF's private sector supporters, both non-financial and financial

This role will lead in the development and implementation of an integrated private sector content plan. Working closely with communication teams globally, multi-channel fundraising teams and the Division of Global Communication and Advocacy (DGCA), the role will be to strengthen and drive content development for private sector audiences. The incumbent is also expected to identify gaps in the content pipeline and contract individuals and agencies to deliver high quality, engaging and inclusive content.

How can you make a difference?

Develop a content strategy for PFP:

• Develop private sector content strategy and plan, in collaboration with the individual and business teams in PFP and content team in DGCA.
• Agree implementation schedule and ensure plan is delivered on deadline and within budget.

 Monitor and report on results of content assets:

• Ensure strong system of monitoring and evaluation for centrally developed content, to include income, brand, and reach indicators.
• Maintain an updated data set on levels of engagement resulting from different campaigns and content packages to inform strategic planning.

Networking and entrepreneurial thinking:

• Build and maintain strong relationships with DGCA in NYHQ, country/regional offices as well as other PFP sections, to ensure plans and activities are well aligned and co-ordinated.
• Track national committees, external agencies, and private sector companies to keep abreast of cutting edge creative and engagement techniques.

Management and leadership:

• Manage a team of staff and consultants to ensure high quality performance, and delivery of content targets within budget.
• Ensure good working relationships with income leads on fundraising content, digital marketing and DGCA's content lead.

Quality control:

• Ensure quality of outputs in all content products, alignment with UNICEF brand and engagement objectives.
• In close coordination with Child Safeguarding colleagues and DGCA, the role will advise, and build capacity of national committees and PFP teams as well as the implementation of imagery guidelines.
• Working closely with DGCA, set the standard for compelling, inclusive storytelling for fundraising markets, including impact stories.
• Participate in content gathering trips, to ensure high quality content is delivered and build understanding of UNICEF's core work and mission.

To qualify as a Champion for every child you will have?

Education:

• An Advanced university degree in one of the following fields is required: Public Relation, Marketing, Communication, or other related areas.
• Alternatively, a first-level university degree in combination with two years of additional work experience may be accepted in lieu of the advanced university degree.

Experience:

• A minimum of eight years of professional work experience in the field of communication, media production, broadcasting or marketing is required.
• Experience of creating visual and broadcast assets for private sector audiences is required.
• Experience of advising on ethical imagery and storytelling, including its implementation is required.
• Experience working in a UNICEF field office is an asset.
• Experience of managing a team is required.
• Knowledge of the UN system is an asset.

Language requirements:

• Fluency in English is required. Knowledge of another official UN language (Arabic, Chinese, French, Russian, or Spanish) is an asset.

For every Child, you demonstrate...

UNICEF's Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are...

• Nurtures, Leads and Manages People (2)
• Demonstrates Self Awareness and Ethical Awareness (2)
• Works Collaboratively with others (2)
• Builds and Maintains Partnerships (2)
• Innovates and Embraces Change (2)
• Thinks and Acts Strategically (2)
• Drives to achieve impactful results (2)
• Manages ambiguity and complexity (2) are required.

Familiarize yourself with our competency framework and its different levels: our competency framework. 

UNICEF is here to serve the world's most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks, and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority, and discrimination. UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance. Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks: 

UNICEF PFP-Geneva is currently reviewing organizational changes; therefore, the successful candidates may be asked to commence duties remotely, and they may later be asked to relocate and be assigned to the final post-duty station/location.

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF's active commitment to diversity and inclusion is critical to delivering the best results for children.

Mobility is a condition of international professional employment with UNICEF and an underlying premise of the international civil service.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants' bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

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