Accommodation Specialist

Job information
Division / Unit: Services / Travel, Accommodation & Conferences
Contract type: Permanent
Start date: 01.07.2024 or as soon as possible
Location: Nyon
Main goal
The Accommodation Specialist is in charge of sourcing, planning and operations in relation to hotels used for
UEFA competitions and tournaments all over Europe and beyond, with a focus on the 2028 UEFA European
Football Championship being staged in the UK and Ireland.
Key responsibilities
Conceptual and contractual phase:

• Establishing hotel concepts
• Sending requests for proposals to hotels
• Analysing offers
• Participating in the final selection of hotels
• Negotiating UEFA’s terms and conditions with the selected hotels
• Overseeing the work of the accommodation agency, if and when one is appointed

Pre-event phase:

• Managing contracts
• Managing block bookings
• Collecting accommodation requirements from internal stakeholders and centralising hotel-related

communication flows

• Initiating deposit payments in collaboration with UEFA’s finance division
• Producing food and beverage forecasts and placing orders
• Producing documents and templates such as invoicing documents, daily running orders, etc.
• Liaising with internal competence centres and service providers (e.g. Event Transport, Signage, Guest

Management, ICT, Event Logistics) to coordinate the delivery of services at UEFA hotels

• Coordinating the set-up of the hotels, including audiovisual equipment, signage and food and beverage

arrangements, and ensuring their operational readiness
Event phase:

• Overseeing daily hotel operations on-site
• Dealing with last-minute changes
• Checking invoices from hotels daily in relation to larger-scale meetings or events
• Ensuring a consistent level of service for defined target groups

Profile
Experience required:

• From 2 to 4 years of relevant experience, preferably in hotel management at sports events

Education:

• Bachelor's in event, tourism, hotel or hospitality management

Languages:

• English / Proficient

Additional requirements:

• Budget Management / Advanced
• MS Office / Advanced
• Project Management / Advanced
• Willingness to travel and be on-site for events for several days in a row
• High stress tolerance
• Customer focus
• Solution-oriented mindset
• Excellent negotiation skills
• Team player