Client Advisor

vor 3 Wochen


Suisse Geneve, Schweiz Bulgari SA Vollzeit
Client Advisor
  • Société : Bulgari S.P.A
  • Pays / Region : Suisse
  • Ville : Geneve
  • Secteur d'activités : Montres & Joaillerie
  • Type de contrat : CDI
  • Métier : Ventes
  • Expérience requise : Minimum 5 ans
  • Référence : BULG07924
  • Date de publication : 16.04.2024
Poste

In order to strengthen the team in our prestigious boutique in Geneva, Rue du Rhône, we are recruiting our future

Client Advisor

Acting as an ambassador of the Maison, you provide exceptional, consistent, and seamless client experience and embody the values of the Maison and sophistication of storytelling.

Accountabilities

Offer an unique client experience

You welcome all clients entering the store and guide them regardless of the reason of their visit (browsing, purchase, after-sales). You understand and anticipate client’ needs and preferences, to offer tailored solutions and exceed client expectations. You accompany the client on all touchpoints (in-store sales, distant sales, E-commerce, click & collect ...) maintaining the highest standard of services.

You leverage your expertise to master Maison products knowledge, services offered to clients and develop 360° vision of the Maison activity. You partner with cross-functional teams to resolve any client requests in timely manner.

 

Foster sales and target achievement

Consistently achieving or exceeding individual and team sales objectives, you maximize every sales opportunity by deploying the adequate selling techniques (upselling, cross selling, collaboration with other CA, backoffice ...). You successfully conduct and finalize sales on any touchpoint (in-store sales, distant sales, eCommerce, etc.).

 

Clienteling

You develop and strengthen long lasting client relationships and foster client repeat purchase on all touchpoints. You also create and cultivate a network of contact to expand potential client base.

Effectively managing your client portfolio, you maintain accurate and up-to-date client records and information in dedicated system (data capture, qualitative and quantitative follow-up). You ensure an adequate number of contacts per client within a seamless client communication across all channels (phone, email, short message...) redacting relevant and personalized reach out. You adopt and master all “digital” tools that engage with clients inside and outside of the store (private appointment follow-up, stock inventory, wishlist, personalized catalogue, pre order proposal ...) and optimize clienteling tasks.

 

Store Operations & Processes

You contribute fully to the operational and administrative aspects in support of the store. You perform and contribute to regular back-office operations such as data entry, product receiving, daily closures, stock counting, AFSS processing. You handle perfectly stock tools, process and flow (reservation management, transfers).

 

Profil

You have at 5 to 10 years of working experience in a similar position, ideally in a high-end luxury boutique.

Passionate by the jewelry, watches, and accessories, you have excellent selling skills. You have developed an excellent networking and you are able to build truthful relationships with your clients and team. You easily use Microsoft Office suite and have strong knowledge of SAP. Finally, you are fluent in French and in English; Italian is a great plus, and any other languages would be a distinct advantage.

Client-focused and team player, you strive to discover your client needs and guide them with passion across the Brand. Sales-driven, your excellent communication skills allow you to perform in your daily activities and maintain effective relationship with customers. You are flexible and rigorous, and you work in an organized and structure manner even in case of multitasking. You create a positive and harmonious work environment.

Information additionnelle

Founded in 1884, Bulgari’s name has today become emblematic of Italian excellence. Perfectly blending tradition and modernity, Bulgari uses its rich history to inspire audacious designs and produce truly colorful creations making us unique. Internationally renowned and part of LVMH group, from our roots in jewelry and watches we have branched out into accessories, perfumes and luxury resorts. Excellence, enthusiasm and passion are the chemistry of everything we do.

Postuler
  • Client Advisor

    Vor 2 Tagen


    Switzerland Geneve Bulgari SA Vollzeit

    Client Advisor Société : Bulgari S.P.A Pays / Region : Switzerland Ville : Geneve Secteur d'activités : Montres & Joaillerie Type de contrat : CDI Métier : Ventes Expérience requise : Minimum 5 ans Référence : BULG07924 Date de publication : 16.04.2024 Poste In order to strengthen the team in our prestigious boutique in Geneva, Rue du...

  • Client Advisor

    vor 3 Wochen


    Geneve, Schweiz Bulgari Vollzeit

    Position In order to strengthen the team in our prestigious boutique in Geneva, Rue du Rhône, we are recruiting our future **Client Advisor** Acting as an ambassador of the Maison, you provide exceptional, consistent, and seamless client experience and embody the values of the Maison and sophistication of storytelling. Accountabilities - Offer an unique...

  • Client Advisor, Menat

    vor 4 Wochen


    Geneve, Schweiz JPMorgan Chase Bank, N.A. Vollzeit

    This is an exciting opportunity for you to join a dynamic, diverse team within the MENAT market of J.P Morgan's EMEA Private Banking business. We are actively looking for exceptionally talented individuals who are collaborative, confident and motivated to provide a first-class experience to clients. If you have an entrepreneurial mind-set and are looking to...

  • Client Advisor

    vor 4 Wochen


    Geneve, Schweiz Blue Lemon AG Vollzeit

    BLUE LEMON is a modern Swiss premium Body - and Loungewear boutique chain with seven stores in Switzerland. A modern urban design meets highest quality. For our Flagship Store in Geneva we are looking for a passionate Client Advisor (M/F/d) GENEVA CROIX D,OR Your role is about offering every customer a unique experience. KEY ACCOUNTABILITIES - Achieve...


  • Geneve, Schweiz JPMorgan Chase Bank, N.A. Vollzeit

    Our Private Bank is a global wealth management leader that delivers the highest quality advice, service, capabilities and solutions to Ultra High Net Worth individuals and families around the world. Through our integrated and diverse platform we deliver highly customized and comprehensive market leading solutions to help clients with the many challenges and...

  • Beauty Advisor

    vor 1 Woche


    Geneve, Schweiz Sephora Switzerland Vollzeit

    **Position**: Beauty Advisor - CDM 90% Balexert **Profile**: **Beauty Advisor CDM 90% Balexert** Chez Sephora, « apprendre » rime avec « fun » : Nous cultivons la curiosité, l’innovation, l’anticonformisme et la liberté d’expérimenter. On est sérieux, sans se prendre au sérieux. Notre passion, notre sens du détail, notre attention aux...

  • Beauty Advisor

    vor 1 Woche


    Geneve, Schweiz Sephora Switzerland Vollzeit

    Company: Sephora Switzerland - Country / Region : Suisse - City : Geneva - Business group: Distribution Sélective - Contract type: CDD - Function: Retail/Magasin - Reference No.: 229972 - Date of publication: 2023.06.08 POSITION Beauty Advisor - CDM 90% Balexert PROFILE Beauty Advisor CDM 90% Balexert Chez Sephora, « apprendre » rime avec « fun » :...

  • Junior Credit Advisor

    Vor 4 Tagen


    Geneve, Schweiz Brodard Executive Search Vollzeit

    Description du poste Pour notre client, une banque privée de genève, nous recherchons un/une: **Junior Credit Advisor** - (CDD 6 mois)- Responsabilités: - Elaboration d’analyses de crédit exhaustives - Interface avec les départements des Risques, Juridique, Compliance, Développement et Wealth Planning dans le cadre des propositions à forte valeur...

  • Investment Advisor

    vor 4 Wochen


    Geneve, Schweiz Fyte Vollzeit

    Nous recrutons pour le compte de notre client, Family Office de renom, un Investment Advisor (F/H). **Missions**: Effectuer la mise en place et le suivi des portefeuilles des clients privés et familles selon leurs besoins ; Analyser et effectuer un suivi continu des marchés ; Elaborer des stratégies d'investissement sur mesure ; Produire des propositions...


  • Geneve, Schweiz Sephora Switzerland Vollzeit

    **Position**: Beauty Advisor Genève - CDI 50% Juillet **Profile**: **Beauty Advisor CDI 50% Genève** Chez Sephora, « apprendre » rime avec « fun » : Nous cultivons la curiosité, l’innovation, l’anticonformisme et la liberté d’expérimenter. On est sérieux, sans se prendre au sérieux. Notre passion, notre sens du détail, notre attention...


  • Geneve, Schweiz Academic Work Vollzeit

    **About the role**: Fro our client, a Private Bank based in Geneva's Financial Place, we are looking for an Investment Advisor in order to strenghten their Portfolio Advisory Team due to strong growth. You will be responsible for advisory mandates clients in cooperation with RMs. **Job duties**: - Analysis and optimization of portfolios as well as...


  • Geneve, Schweiz Sephora Vollzeit

    . **Beauty Advisor CDM 70% - Balexert** Chez Sephora, « apprendre » rime avec « fun » : Nous cultivons la curiosité, l’innovation, l’anticonformisme et la liberté d’expérimenter. On est sérieux, sans se prendre au sérieux. Notre passion, notre sens du détail, notre attention aux autres et à ce qui nous entoure nourrissent notre vision non...

  • Beauty Advisor

    vor 1 Woche


    Geneve, Schweiz Sephora Vollzeit

    **Beauty Advisor CDM 90% Balexert** Chez Sephora, « apprendre » rime avec « fun » : Nous cultivons la curiosité, l’innovation, l’anticonformisme et la liberté d’expérimenter. On est sérieux, sans se prendre au sérieux. Notre passion, notre sens du détail, notre attention aux autres et à ce qui nous entoure nourrissent notre vision non...

  • Beauty Advisor

    vor 3 Wochen


    Geneve, Schweiz Sephora Vollzeit

    **Beauty Advisor - CDM 80% Genève** Chez Sephora, « apprendre » rime avec « fun » : Nous cultivons la curiosité, l’innovation, l’anticonformisme et la liberté d’expérimenter. On est sérieux, sans se prendre au sérieux. Notre passion, notre sens du détail, notre attention aux autres et à ce qui nous entoure nourrissent notre vision non...


  • Geneve, Schweiz Sephora Vollzeit

    . **Beauty Advisor CDI 50% - Genève** Chez Sephora, « apprendre » rime avec « fun » : Nous cultivons la curiosité, l’innovation, l’anticonformisme et la liberté d’expérimenter. On est sérieux, sans se prendre au sérieux. Notre passion, notre sens du détail, notre attention aux autres et à ce qui nous entoure nourrissent notre vision non...


  • Geneve, Schweiz Sephora Vollzeit

    **Beauty Advisor CDM 80% - Genève** Chez Sephora, « apprendre » rime avec « fun » : Nous cultivons la curiosité, l’innovation, l’anticonformisme et la liberté d’expérimenter. On est sérieux, sans se prendre au sérieux. Notre passion, notre sens du détail, notre attention aux autres et à ce qui nous entoure nourrissent notre vision non...

  • Beauty Advisor 80%

    Vor 3 Tagen


    Geneve, Schweiz Sephora Switzerland Vollzeit

    **Position**: Beauty Advisor 80% - CDM 1 mois Balexert **Profile**: **Beauty Advisor CDM 80% Balexert** Chez Sephora, « apprendre » rime avec « fun » : Nous cultivons la curiosité, l’innovation, l’anticonformisme et la liberté d’expérimenter. On est sérieux, sans se prendre au sérieux. Notre passion, notre sens du détail, notre attention...


  • Geneve, Schweiz Santander Vollzeit

    Portfolio Advisor I UK Region Country: Switzerland **Participate in developing a cohesive Investment Advisory team for International Private Banking. Strengthen the investment solutions team in Switzerland, actively participate and contribute to the Private Bank’s Investment Committees and increase the support to the sales force. Ensure high service...


  • Geneve, Schweiz Santander Vollzeit

    Portfolio Advisor I Latam Region Country: Switzerland **Job Description: Participate in developing a cohesive Investment Advisory team for International Private Banking. Strengthen the investment solutions team in Switzerland, actively participate and contribute to the Private Bank’s Investment Committees and increase the support to the sales force....


  • Geneve, Schweiz Sephora Vollzeit

    **Beauty Advisor CDI 50% Genève** Chez Sephora, « apprendre » rime avec « fun » : Nous cultivons la curiosité, l’innovation, l’anticonformisme et la liberté d’expérimenter. On est sérieux, sans se prendre au sérieux. Notre passion, notre sens du détail, notre attention aux autres et à ce qui nous entoure nourrissent notre vision non...