Aktuelle Jobs im Zusammenhang mit Deutschsprachige Kundenservice in Griechenland - Schaffhausen - Teleperformance


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Deutschsprachige Kundenservice in Griechenland

vor 2 Monaten


Schaffhausen, Schweiz Teleperformance Vollzeit
Use your German language skills and provide excellent customer experience

Teleperformance Greece is collaborating with the leading Mobile Bank, helping you manage your bank account on-the-go, track your expenses and set aside money in real-time.

We are seeking a German speaking Customer Service Specialist to support German speaking customers.

In the Customer Service team, you will be the frontline of the bank to the German speaking market, providing excellent customer experience. You are not just the first layer of support, but the first layer of protection. Preventing fraud, protecting data and safeguarding our customers are also key facets of this role

Take a step forward and join us in Greece What you will do:

Support customers via phone, chat & e-mailPrevent fraud, protect data and safeguard customersBe an ambassador of our clientTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfactionProvide and maintain strong, professional relationships with all partners and show empathy at all timesWork towards reaching targets as set out by client statement of work as well as internal targetsWhat you will bring:Fluency in GermanVery good written and oral communication skills in EnglishExceptional communication & soft skills, as well as problem-solving skillsComputer knowledge/tech savviness, experience with CRM tools preferredAbility to work under stressful and testing situations with customersExperience in customer service or customer facing roles preferredCan do attitude, willingness to learn and reliability are essential to your success in this roleMust hold EU citizenship/ EU Passport or valid work permit for GreeceWillingness to relocate to historic Athens, Greece, or be a local candidateWhat we offer:Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)Competitive monthly salary + 2 extra salaries per yearReferral Program: Bring your friends and receive great bonusesHealth care benefits and numerous other discountsFull training by certified instructorsProfessional growth & development opportunitiesSpecial events as well as community & social responsibility initiativesFree online Greek language coursesState of the art premises, providing a great working environment with relaxing break areasWork for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.Thinking about relocating and wondering about cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.Find out more

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Please note that Greece is considered to be handling the pandemic in an exemplary way, while taking all the necessary steps to protect its people, with a successful vaccination plan in place. At Teleperformance Greece we are committed to the necessary measures so that all TP employees are and feel safe

Kundenberater, Kundenservice, Kundenberatung, Quereinsteiger, Teilzeit, Vollzeit, Vertrieb, Büro, call center, customer service, customer support, german speaker, german speaking, deutsch