Product Recognition Monitoring and Support Coordinator

vor 1 Monat

Neuchâtel, Schweiz Richemont Vollzeit

CONTEXT

 

Richemont has embarked on an ambitious program to implement product recognition technologies for all watches and jewelry products. Part of a central team, the role aims at successfully implementing this new technology across Maisons, in coordination with the selected vendor.

 

 

HOW WILL YOU MAKE AN IMPACT?

 

As a Monitoring and Support Coordinator for Product Recognition solutions, you will be part of a team responsible for the deployment and support of the different components of Richemont ambitious objectives in the field of product recognition.

The project will impact all our manufacturing sites, internal and external, for watchmaking and jewelry (30+ sites in Europe, out of which 20+ in Switzerland), as well as repair and logistics centers worldwide.

 

KEY RESPONSIBILITIES:

 

  • Provide daily local support to key users within the Maisons Manufactures and RCS platforms.
  • Participate in enhancements analysis, testing and implementation.
  • Act as a facilitator to optimize interactions between Maisons key users, Group Technology and vendor.
  • Resolve incidents reported by key users in accordance with SLA guidelines, support key users on product recognition tools and processes.
  • Coordinate incident resolution with relevant stakeholders, internally or externally.
  • Monitor SLAs, and proactively communicate in case of incidents.
  • Maintain and enrich the L1 and L2 support knowledge base, provide required training and ensure proper change management.
  • Ensure coordination of new releases enhancements (testing, documentation, change management).

 

PROFILE:

  • Bachelors or Master’s degree / Engineer.
  • 2+ years of business experience, ideally in contact with industrial environments.
  • Experience in business / IT support preferred.
  • Strong organizational, leadership and influential skills.
  • Excellent ability and experience to effectively communicate with management.
  • Strong analytical a and problem-solving skills.
  • Fluent in French and English.

  • Product Recognition Integration Engineer

    vor 1 Monat

    Neuchâtel, Schweiz Richemont Vollzeit

    CONTEXT  Richemont has embarked on an ambitious program to implement product recognition technologies for all watches and jewelry products. Part of a central team, the role aims at successfully implementing this new technology across Maisons, in coordination with the selected vendor. HOW WILL YOU MAKE AN IMPACT?  As a Product Recognition...

  • Product Recognition- Business Process Owner

    vor 1 Monat

    Neuchâtel, Schweiz Richemont Vollzeit

    CONTEXT   Richemont has embarked on an ambitious program to implement product recognition technologies for all watches and jewelry products. Part of a central team, the role aims at successfully implementing this new technology across Maisons, in coordination with the selected vendor.     HOW WILL YOU MAKE AN IMPACT?   As a Product...

  • HR Training Coordinator

    vor 1 Woche

    Neuchâtel, Schweiz Bulgari Horlogerie SA Vollzeit

    In order to strengthen our Human Resources team based in Neuchâtel, we are recruiting a talented: HR Training Coordinator(Maximal Duration Contract for a maternity leave replacement)  Reporting directly to our HR Training Manager, you are responsible for boosting training activities and ensuring their deployment.  AccountabilitiesIn this role, your...

  • HR Training Coordinator

    vor 1 Woche

    Neuchâtel, Schweiz Bulgari Horlogerie SA Vollzeit

    In order to strengthen our Human Resources team based in Neuchâtel, we are recruiting a talented: HR Training Coordinator(Maximal Duration Contract for a maternity leave replacement)  Reporting directly to our HR Training Manager, you are responsible for boosting training activities and ensuring their deployment.  AccountabilitiesIn this role, your...

  • HR Training Coordinator

    vor 2 Wochen

    Neuchâtel, Schweiz Bulgari Horlogerie SA Vollzeit

    In order to strengthen our Human Resources team based in Neuchâtel, we are recruiting a talented: HR Training Coordinator(Maximal Duration Contract for a maternity leave replacement)  Reporting directly to our HR Training Manager, you are responsible for boosting training activities and ensuring their...

  • HR Training Coordinator

    vor 1 Woche

    Neuchâtel, Schweiz Bulgari Horlogerie SA Vollzeit

     Reporting directly to our HR Training Manager, you are responsible for boosting training activities and ensuring their deployment.  AccountabilitiesIn this role, your main mission is to organize, tutor, coordinate and ensure the follow-up of the training sessions as well as managing and animating internal training programs (e.g. trainings for...

  • Finance and Administrative Assistant

    vor 2 Wochen

    Neuchâtel, Schweiz Glenmark Specialty Vollzeit

    POSITION DETAILSDesignation:Finance & Administrative AssistantBusiness Unit: Glenmark Specialty SAFunction: Finance & AdministrationLocation: Neuchâtel  OVERALL JOB RESPONSABILITIESUpdate financial spreadsheets for intercompany ReconciliationsSupport Glenmark monthly, Quarterly ClosingsChecking, validating & booking of AP and AR invoices in...

  • Hr Training Coordinator

    vor 1 Woche

    Neuchâtel, Schweiz Bulgari Horlogerie SA Vollzeit

     Reporting directly to our HR Training Manager, you are responsible for boosting training activities and ensuring their deployment.  AccountabilitiesIn this role, your main mission is to organize, tutor, coordinate and ensure the follow-up of the training sessions as well as managing and animating internal training programs (e.g. trainings for new...

  • Finance and Administrative Assistant

    vor 2 Wochen

    Neuchâtel, Schweiz Glenmark Specialty Vollzeit

    Finance & Administrative AssistantPOSITION DETAILSDesignation:Finance & Administrative AssistantBusiness Unit: Glenmark Specialty SAFunction: Finance & AdministrationLocation: Neuchâtel  OVERALL JOB RESPONSABILITIESUpdate financial spreadsheets for intercompany ReconciliationsSupport Glenmark monthly, Quarterly ClosingsChecking, validating &...

  • Controlling Trainee

    vor 4 Wochen

    Neuchâtel, Schweiz Bulgari Vollzeit

    Position In order to strengthen our Finance department based in Neuchâtel, we are recruiting a Controlling Trainee From September 2024 to February 2025 Reporting directly to our Controlling and Budget Reporting Manager, your role will be to support the team in monitoring the production and communication of the dashboards and indicators needed...

  • Principal Scientist Stability

    vor 3 Wochen

    Neuchâtel, Schweiz Lhh Vollzeit

    We are looking for our client, a pharmaceutical leader based near Neuchatel, a principal scientist stability for a one year contract (may be extended). Your responsibilities : You are responsible for stability product strategy and oversight of product stability programs for commercial small molecules Drug Substances and Drug Products Oral and Sterile : •...

  • Business Analyst

    vor 3 Wochen

    Neuchâtel, Schweiz Bulgari Vollzeit

    Poste In order to strengthen our Watch Business Unit based in Neuchâtel, we are recruiting a Business Analyst - Watch Business Unit (Maternity leave replacement – 6 -month contract) Reporting directly to the Watch Marketing Director, you work in close cooperation with all departments (Marketing, Finance, Operations, Commercial Subsidiaries) and...

  • Business Analyst

    vor 2 Wochen

    Neuchâtel, Schweiz Bulgari Horlogerie SA Vollzeit

    Founded in Rome in 1884, the House of Bulgari has gradually established itself as an emblem of Italian excellence. Perfectly combining tradition and modernity, Bulgari draws on the richness of its history to develop bold designs and colorful creations that make it a unique brand. Recognized internationally, this heritage house of the LVMH group expresses its...

  • Business Analyst

    vor 2 Wochen

    Neuchâtel, Schweiz Bulgari Horlogerie SA Vollzeit

    Founded in Rome in 1884, the House of Bulgari has gradually established itself as an emblem of Italian excellence. Perfectly combining tradition and modernity, Bulgari draws on the richness of its history to develop bold designs and colorful creations that make it a unique brand. Recognized internationally, this heritage house of the LVMH group expresses its...

  • Business Analyst

    vor 2 Wochen

    Neuchâtel, Schweiz Bulgari Horlogerie SA Vollzeit

    Founded in Rome in 1884, the House of Bulgari has gradually established itself as an emblem of Italian excellence. Perfectly combining tradition and modernity, Bulgari draws on the richness of its history to develop bold designs and colorful creations that make it a unique brand. Recognized internationally, this heritage house of the LVMH group expresses its...

  • Principal Scientist Stability

    vor 3 Wochen

    Neuchâtel, Schweiz Adecco Human Resources AG Vollzeit

    We are looking for our client, a pharmaceutical leader based near Neuchatel, a principal scientist stability for a one year contract (may be extended).Your responsibilities :You are responsible for stability product strategy and oversight of product stability programs for commercial small molecules Drug Substances and Drug Products Oral and Sterile :•...

  • Haute Horlogerie Sales and Training Trainee from September 2024 to February 2025

    vor 3 Wochen

    Neuchâtel, Schweiz Bulgari Horlogerie SA Vollzeit

    In order to support and assist the Haute Horlogerie Sales training manager, based in Neuchâtel, in the daily tasks and projects from May to October 2024, we are recruiting a talented: Haute Horlogerie Sales and Training Trainee                                       from September 2024 to February 2025AccountabilitiesAdministrative...

  • Haute Horlogerie Sales and Training Trainee from September 2024 to February 2025

    vor 4 Wochen

    Neuchâtel, Schweiz Bulgari Horlogerie SA Vollzeit

    In order to support and assist the Haute Horlogerie Sales training manager, based in Neuchâtel, in the daily tasks and projects from May to October 2024, we are recruiting a talented: Haute Horlogerie Sales and Training Trainee                                       from September 2024 to February 2025AccountabilitiesAdministrative...

  • Haute Horlogerie Sales and Training Trainee from September 2024 to February 2025

    Vor 4 Tagen

    Neuchâtel, Schweiz Bulgari Horlogerie SA Vollzeit

    In order to support and assist the Haute Horlogerie Sales training manager, based in Neuchâtel, in the daily tasks and projects from September 2024 to February 2025, we are recruiting a talented: Haute Horlogerie Sales and Training Trainee                                       from September 2024 to February...

  • Business Analyst

    vor 2 Wochen

    2000 Neuchâtel, Schweiz Bulgari Horlogerie SA Vollzeit

    Reporting directly to the Watch Marketing Director, you work in close cooperation with all departments (Marketing, Finance, Operations, Commercial Subsidiaries) and our Managing Director Watch to provide them a continuous analytical support.In this role, you are covering different analysis, you monitor and assess the performance of the Watch Business Unit...