Administrative Specialist

vor 1 Monat

Rotkreuz, Schweiz Kofax Vollzeit

To provide local support for multiple Kofax functions and departments, often first point of contact for external visitors / callers to Kofax and ultimately to ensure the smooth running of the office.

 

Key Responsibilities:

Reception

To be the first point of contact for: all incoming calls/faxes and to redirect calls to the relevant department or person, or take messages. for visitors to the office, which will include meeting and greeting clients/suppliers/customers; offer and arrange catering, liaise with couriers, etc To manage the company post, including: ensuring that all post is collected daily and on time ensuring that special/recorded delivery items are sent correctly distributing incoming post to relevant members of staff each morning, preparing and franking outgoing mail Procure postal and courier services as and when required

 

Travel Desk

 

Book travel arrangements including flights, train tickets, hotels, rental cars etc. for local and international Kofax staff Coordinate multi-day itineraries and travel arrangements for international staff, liase with their department and act as first point for the visitor Book travel arrangements for clients and candidates (interview for Kofax)

 

Office Administration

 

To ensure the smooth running of the office. Ordering office stationary and other general office supplies (e.g. water, coffee) and equipment and ensuring supplies are kept at an optimum level. Liase with IT on ad hoc issues and day-to-day requests of colleagues Update email groups, provide office related communications (e.g. parking, changes in office etc) To arrange meetings and provide hospitality. Liaise with the guests and customers coming to the office to meet Sales teams, meeting & training organization (PS, Demos, ...) Organize and coordinate internal events, like quarterly events and trainings Organize and scan travel expenses for VP/Director level managers plus support/guide Field Sales on request

 

Facility / Site Management

 

Liase with facility manager, e.g. regarding office lease paperwork, rental of parking spaces etc. Maintain lists for office keys, sim-cards, parking cards etc. To be responsible for facilities management including the organization/supervision of office maintenance, repair work and cleaning contractors. To be responsible for health and safety for the office, and fire evacuation procedures.

 

Finance

Scanning local invoices, obtain approval and sending to SSC Archiving of invoices and expense reports AR collection support on case to case basis Support Finance team for all overdue invoices and credit issues. Ensure communication between Finance, Business Processing and Deal Desk to ensure backlog invoices are paid or identify issues with customers.

 

Sales Administration / Legal

 

Support Inside Sales / Deal Desk with contract archiving (e.g. when physical copies need to stay in country) & ensure contracts are countersigned and copies sent to customer and stored in Contracts repository, depending on country organisation PSO: liaise with Deal Desk and PS Director to obtain signed contracts. Work with Sales, Inside Sales & Deal Desk to support efficient Quote to Cash process (e.g. Deal packs are completed, including DSF and Sales Order Forms during busy periods) Support required levels of communication with other internal members of Kofax to ensure orders are booked through to invoicing. Work with deal desk on new processes implemented to develop expertise

 

Marketing

 

Support Marketing, e.g. registration desk at client event, if requested

 

Human Resources

 

Processing of VISA’s for new employees, renewal for existing employees, cancellation for the ones who leave the Company, VISA’s for guests, etc (These tasks can’t be done remotely), depending on country Onboard Process for New Employees: Communication to all govt departments, ordering SW/HW Infrastructure, SIM Card, Health Insurance process, Access Keys, Stationery, together with HR

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